FAQ

FAQ2023-04-28T01:37:33+10:00

Click on each question to expand and read answer.

HOW DO WE GO ABOUT SELLING OUR UNIT?2016-11-05T12:01:11+10:00

You may sell your home privately or through a real estate agency. Most people use our office as the selling agent as the advantages are many.

IS THERE A DEFERRED AMOUNT PAYABLE?2016-11-05T12:04:03+10:00

There is a Deferred Rental amount payable only upon sale. It is 2.5% per annum of the sale price, capped at 10 years.

IS THERE A REFURBISHMENT CLAUSE IN THE LEASE?2016-11-05T12:04:39+10:00

We do not have a refurbishment clause as we consider it an unnecessary and unwarranted imposition. At the point of sale we will use our experience and expertise regarding any necessary preparation for sale.

WHO TAKES CARE OF THE GARDENS?2016-11-05T12:05:24+10:00

You are responsible for the rear garden, or you can have it mown or minor gardening jobs taken care of by our maintenance staff for a small cost. The Village is responsible for front lawns.

WHAT DOES MAINTENANCE INCLUDE?2016-11-05T12:06:23+10:00

Maintenance Items covered by the Lease:

  • Roads, fencing, reticulation of services, landscaping and lawn mowing of common areas. (Common land is land outside the fencing of each unit.)
  • Maintaining of the facilities in the Community Centre.
  • Provision and maintenance of the emergency call system.

Maintenance items not covered by the Lease but often provided to help you live more independently:

  • Green and hard waste collection.
  • External painting of fascia and eaves as required.
  • Cleaning of roof gutters.
  • Changing of tap washers and light globes, if you are unable to do so.
  • Help with rubbish bins.
  • Help with small handyman jobs – either to repair if possible or help find an appropriate external contractor/tradesperson.
  • Special requests – subject to approval.

Please Note – Residents are responsible for their own garden beds. With respect to the care of the building, it is your home and you may repaint or redecorate the interior as you wish.

WHAT HAPPENS IF WE WISH TO PURCHASE BUT HAVEN’T SOLD OUR OWN HOME?2016-11-05T12:07:17+10:00

That’s Okay. You may place a $500 holding deposit and when you sell we will arrange the settlement date to coincide.

ARE PETS ALLOWED?2016-11-05T12:08:06+10:00

Yes! You can have a cat a dog a bird. No horses, pigs or cows though! If at the time of moving into the village you have two pets you may bring both of them with you and you may replace your pets if you wish.

HOW DO I KNOW IF I AM ELIGIBLE FOR RENT ASSISTANCE?2016-11-05T12:08:50+10:00

If you are on an aged pension, you are eligible for rent assistance.

DO WE HAVE TO USE YOUR EMERGENCY PHONE? CAN WE USE OUR OWN EMERGENCY SYSTEM?2016-11-05T12:09:31+10:00

You can use your own emergency phone or you may decide you do not require such a thing at that point in time.

IS THERE ANY ROOM FOR OUR CARAVAN/CAMPERVAN?2016-11-05T12:10:22+10:00

Yes – subject to availability.

CAN WE USE THE COMMUNITY CENTRE / BBQ AREA FOR A PRIVATE FUNCTION? AND IS THERE A COST?2016-11-05T12:12:24+10:00

Yes – at no cost.

ARE THERE ANY MEALS PROVIDED IN THE COMMUNITY CENTRE?2016-11-05T12:13:44+10:00

We have a fully qualified chef who cooks a 2-course lunch in the community centre once a fortnight for a small cost.

IF WE WANT TO BUILD A PERGOLA ARE THERE ANY RESTRICTIONS2016-11-05T12:16:02+10:00

The pergola must be of the same style as the ones already in the village.

CAN WE BUILD A SHED IN OUR BACK GARDEN?2016-11-05T12:17:47+10:00

Yes as long as it blends in with the fence and surrounds.

CAN ANYONE USE THE MENS SHED?2016-11-05T12:19:04+10:00

Yes as long as you are well enough to be around machinery.

I SEE YOU HAVE JIGSAWS AND TABLE TENNIS ARE CHILDREN ALLOWED IN THE COMMUNITY CENTRE AND CAN THEY THE EQUIPMENT?2016-11-05T12:20:14+10:00

Children are welcome in the community centre as long as they are supervised at all times by an adult.

WILL THE LOCAL NEWSAGENT DELIVER TO OUR UNIT?2016-11-05T12:21:34+10:00

Yes – it is up to the individual to organise delivery with the news agency.

FOR GAS AND ELECTRICITY CAN WE USE OUR OWN PROVIDER?2016-11-05T12:22:23+10:00

Yes – you choose your own provider.

DO WE HAVE TO LET YOU KNOW IF WE ARE GOING AWAY ON HOLIDAY OR JUST AWAY FOR A FEW NIGHTS?2016-11-05T12:23:12+10:00

You do not have to let us know, but if we are aware of your absence from the village we can collect your mail for you and look after your property.

IS THERE A DOCTORS SURGERY NEARBY?2016-11-05T12:23:54+10:00

Yes, you have several to choose from.

WHAT DOES FORTNIGHTLY RENTAL COVER?2016-11-05T11:59:33+10:00

It covers lease of land, use of the community centre, Emergency Call service , public liability for common areas, public lighting, maintenance, use of the village bus and Men’s Shed. Our Emergency Call system is a great service. Just the press of a button on your phone (pendant or wrist band) and the telephone automatically dials the emergency call service that has all your medical details. Our residents reckon it’s as good as sliced bread

HOW IS RENTAL PAID?2016-11-05T11:57:53+10:00

Fortnightly in advance. Deposit books are available or you may use the direct debit facility at your bank. Rent is increased yearly in accordance with pension increases.

HOW DOES THE LEASE WORK?2016-11-05T11:54:46+10:00

You own your own home and lease the land for 99 years. Your name is registered on Certificate of Title as the owner. Upon the sale of your home the ownership of the Lease is transferred to the purchaser. There is no Stamp Duty payable on the Transfer of Lease when you purchase or sell.

ADDITIONAL INFORMATION

If you do not wish to have a front lawn you may replace it with landscaping or flower beds to maintain yourself.

Friends and family visiting may have full use of our library as long as they use the check-in/out procedure.

  • Your friends or family may stay in your unit if you are away, the time limit is no longer than 3 months, unless authorised.
  • You do not have to have a home phone if you prefer, but you cannot have the emergency phone service without one.
  • You may install solar panels on your roof.
  • You can have Foxtel installed, but please note we have free Foxtel in our Community Centre.
  • Anyone can grow vegetables in our communal garden, but we do prefer it to be shared.
  • Both local pharmacies collect and deliver prescriptions to the village Monday – Friday 9 am – 5 pm (Except Public Holidays)
  • You may post your personal letters in the Post Box in the Community Centre which is cleared daily. (Monday – Friday)
  • Local papers are delivered to the Community Centre, for you to collect. It is up to the individual to organise the local news agency to deliver the daily paper.
  • Computers with Internet facility are provided in the Community Centre free of charge. You may also use our photocopier if needed.
  • A hairdresser and podiatrist visit our salon on a regular basis.
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